- 24-Hour, real time secured internet access to claim files
- Custom in-house data system – developed continuously over 14 years for claims management, deadline tracking, and statistical reports:
Claims data can be analyzed by type, region, outcome, SIC code, defense counsel, cost, lifespan, and much more
- Cost efficient, intelligent claims management by licensed adjusters with:
- National U.S. designations (RPLU, CPCU, PHR, ARM, CRM, CIC, HACCP, Food & Product Safety)
- Deposition and trial testimony experience
- Unique insights into aspects of lawyers‘ liability, employers’ liability, DTPA and contingency Business Interruption claims. Knowledgeable oversight ensures maximum effectiveness in claims outcomes
- Extensive experience applying policy wording
- Proactive approach to controlling/reducing exposure to Insureds and Underwriters,
- including creative early intervention strategies for faster claims resolutions
- Centralized claims handling - ability to support all U.S. and multi-national companies, involving claims linked to the U.S. and manufacturers throughout the world
- Access to various reports:
- Customized statistical reports (often available within 24 hours)
- Loss recommendation and update reports with supporting documents
- Statistical data used to evaluate attorney performance by peer comparisons, regions, jurisdiction, overall effectiveness and outcome
- Monthly loss triangulations (when production data is made available)
- Defense and Coverage Counsel Management:
- Strong, interactive relationships with carefully-vetted defense counsels and coverage counsels established on a state-by-state basis
- Vigilant monitoring of defense attorney activities, effective cost containment
- Access to highly specialized coverage counsel when needed
- In-person attendance and strategic participation on behalf of underwriters in mediations and arbitrations
- Existing contractual arrangements with various Lloyd’s syndicate groups and U.S. carriers
